Accounts Receivable (AR) Clerk

We are looking for a Credit & Collections professional to manage overdue customer accounts and support accounts receivable operations. The role focuses on customer communication, payment follow-ups, dispute resolution, and maintaining accurate financial records.

Key Responsibilities

• Contact customers with overdue accounts to collect payments and negotiate payment plans
• Manage inbound and outbound calls related to outstanding payments
• Research customer inquiries and resolve payment disputes with empathy and professionalism
• Prepare and send monthly customer statements
• Maintain consistent communication and follow-up with customers
• Update and maintain accurate records of customer interactions, payment arrangements, and related data in the ERP system
• Compile data and prepare reports for monthly credit & collections meetings
• Coordinate write-off approvals and submit bad debt claims to third-party collection agencies
• Perform other assigned duties as required