Sales Development Representative

The Sales Development Representative (SDR) plays a critical role in executing and optimizing territory-level pipeline strategy. SDRs own all independent veterinary clinics within an assigned geographic territory, analyze market opportunities, and exercise independent judgment to prioritize accounts and advance qualified opportunities.

This full-time role requires strong analytical thinking, sound business judgment, and the ability to independently manage territory strategy in a remote environment. While outbound engagement is part of the role, the primary focus is on improving territory coverage, pipeline quality, and revenue efficiency through thoughtful account evaluation and strategic execution.

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Location & Work Model

This is a full-time, U.S.-based role, with hiring limited to specific geographic hubs aligned with territory coverage, time-zone support, and operational needs.

Approved Locations:

• Raleigh–Durham, NC (hybrid office available in the greater Triangle area)
• Dallas–Fort Worth or Austin, TX (fully remote)
• Phoenix / Tempe, AZ (fully remote)
• Reno or Las Vegas, NV (fully remote)

Candidates must reside in one of these locations at the time of hire. Relocation or employment outside of these regions is not supported for this role.

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Apply If You're Excited To

• Own all independent veterinary clinics within an assigned state or geographic territory
• Shape how the business pursues opportunities within your region
• Analyze territory performance to identify underpenetrated regions, clinic segments, and geographic trends
• Translate insights into targeted engagement strategies
• Maintain and update clinic and account data that informs ICP scoring, using judgment informed by market context
• Develop account-level and geographic engagement strategies, including timing, messaging, and escalation paths
• Evaluate whether prospective accounts are qualified for sales engagement
• Advance, defer, or mark opportunities as unqualified based on strategic assessment
• Select qualified opportunities to schedule meetings and route to Account Executives
• Execute outbound strategies in support of territory goals, completing approximately 300 cold engagement attempts per week
• Continuously refine territory focus to improve pipeline quality, revenue efficiency, and outcomes

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About You

• Interested in building a long-term career in sales, revenue operations, or go-to-market strategy within a SaaS environment
• Proven ability to exercise judgment, prioritize effectively, and work independently in a remote setting
• Highly coachable and adaptable in a fast-moving organization
• Comfortable working with data, systems, and technology
• Experience with Salesforce or similar CRM tools is a plus
• Motivated by high performance, accountability, and excellence

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Compensation

• Base Salary: $45,000 per year
• On-Target Earnings (OTE): $55,000 – $65,000 (base + performance incentives)

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Benefits & Perks

• Medical coverage for employees and dependents (80–90% employer-covered)
• Employer HSA contribution with HDHP
• 401(k) match up to 3.5%
• Dependent Care Flexible Spending Account (FSA)
• Dental & Vision coverage
• Basic Life and AD&D Insurance
• Short- and Long-Term Disability
• Flexible Time Off + 12 paid annual holidays
• Paid Parental Leave
• Pawternity Leave, financial pet adoption support, and subsidized pet insurance
• $250 annual stipend for learning and development

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About PetDesk

PetDesk provides an ecosystem of client engagement solutions for the pet healthcare and services community, improving communication, service quality, and client retention.

• Supporting 10,000+ veterinary clinics
• Serving 400+ grooming facilities
• Reaching 20+ million pet parents worldwide

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Hiring Process

Our recruiting process is rooted in Who: The A Method of Hiring and typically follows a 2-week timeline. This standardized approach ensures fairness, consistency, and equal opportunity for all candidates.

Please note: External recruiters are not accepted. Candidate profiles submitted by recruiting agencies will not be considered.