Customer Service Executive

Scicom Lanka (Pvt) Ltd, based in Colombo and headquartered in Kuala Lumpur, Malaysia, is a leading technology and Business Process Outsourcing (BPO) company.

The company specializes in:

• Digital strategy and technology consulting
• End-to-end service solutions
• Innovative and integrated BPO services
• Professional training through Scicom Academy

Scicom serves global clients across multiple industries, helping them thrive in a digital-driven world.

📌 About the Role

Scicom Lanka is currently seeking Mandarin-speaking candidates to join their contact centre team.

This is an excellent opportunity for individuals looking to gain experience in a professional customer service environment.

🎯 Key Responsibilities

• Handle customer interactions in Mandarin
• Provide support and resolve customer inquiries
• Maintain high-quality customer service standards
• Work within a contact centre environment

🌟 Requirements

• Proficiency in Mandarin (spoken and/or written)
• Good communication skills
• Interest in customer service / contact centre roles
• Willingness to work on-site in Colombo

⚠️ Make sure to mention your salary expectations when applying.

👥 Additional Info

• Applicants are actively being reviewed
• Opportunity to gain real-world BPO experience